In 2020, Hugh Stephens, founder of Sked Social was eager to introduce more editorial depth to the blog and invited me to write six thought-provoking articles per month.

Using Side Projects to Develop New Skills

Investing in Your Personal Brand

Spotlight: Sam Turner on gender equality and inclusivity in marketing

Spotlight: Author Joe Moran on Improving Business Communication

Debunking the Myth of Professional Language

How to Find Your Brand’s Voice

How to Create an Effective Style Guide – And Why You Need One

Lights, Camera, Action: Look & Sound Great in Virtual Meetings & Events

Automation and Organisation: Connect Your Technology Network

Spotlight: Clare McDermott on creating great survey-based content

Cloud busting: Are you the weak link in your team’s sync?

Taming Copy Workflows with Microsoft Word Templates

The Right (Write) Tool for the Job: Must-Haves for Digital & Social Writers

Spotlight: Dr. Jay Spence on managing mental health in the workplace

The Sound of Silence: Managing Interruptions in the Workplace

Spotlight: Monina Wagner of Content Marketing Institute talks social media for events in 2020

Community Education: Four Lessons for Better Forums and Groups

Fact or Fiction: The Battle for Truthiness in Social Media

Do you really need a business website or can you get by with just social media?

Stuck on Repeat: Why automatic reposting is a bad idea

Writing for social media: Sarah Mitchell from Typeset explains how to create quality social copy

Sharing =/= Engagement: How to gauge the reach & effectiveness of your content

Digital Shortcuts: Ready-made assistants, not human replacements

How to manage internet trolls and frustrated customers – AND how to tell them apart

Crossposting: It’s not enough for marketers to COPE on social media

Spotlight: Buddy Scalera on Visual Strategies for Social Media

Self care for social media moderators

How many social networks do you need?

Debunking the Myth of Brand Awareness
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Using Side Projects to Develop New Skills
It isn’t always possible to learn new skills on the job. But you can still increase your professional value by embarking on your own side projects. -
Spotlight: Sam Turner on gender equality and inclusivity in marketing
Inclusivity consultant Sam Turner explains why the marketing and advertising industry has more work to do to become genuinely inclusive and representative. -
Spotlight: Author Joe Moran on Improving Business Communication
Are your business communications enjoyed or endured by readers? Author Joe Moran explains why he has an issue with “managerial blah” … and why you should too. -
Debunking the Myth of Professional Language
How professional your writing is has less to do with how clever and important it sounds, and far more to do with how easy it is to read. -
How to Find Your Brand’s Voice
A strong brand takes more than just a good logo, colour palette and memorable tagline. It needs a personality, with a recognisable tone of voice. -
How to Create an Effective Style Guide – And Why You Need One
Do you and your writers share the same opinions on writing style? Probably not – which is why style guides are valuable tools. -
Lights, Camera, Action: Look & Sound Great in Virtual Meetings & Events
You don’t need to turn your home office into an audio/visual studio to make a professional impression in online meetings and virtual events. -
Automation and Organisation: Connect Your Technology Network
Your effectiveness in working with various digital tools may depend on how well they support each other to form a connected digital ecosystem. -
Spotlight: Clare McDermott on creating great survey-based content
Data from a survey can fuel valuable marketing content people want to read. Clare McDermott of Mantis Research explains how to get the best results. -
Cloud busting: Are you the weak link in your team’s sync?
With cloud apps like Dropbox and Google Drive, ‘the office’ can be wherever you can get online. But they still require a bit of file management. -
Taming Copy Workflows with Microsoft Word Templates
Customised copy templates can help content teams reduce confusion, increase consistency, save time and even take back control of Microsoft Word. -
The Right (Write) Tool for the Job: Must-Haves for Digital & Social Writers
Most of us perform some form of writing every day, usually related to work. But how much thought do you give to the tools you choose to write with? -
Spotlight: Dr. Jay Spence on managing mental health in the workplace
In 2020, the workplace – whether the office or the kitchen table – is full of additional stresses. How can managers better manage employee wellbeing? -
The Sound of Silence: Managing Interruptions in the Workplace
The ideal workspace isn’t just about a tidy desk or the right digital tools. It’s creating the perfect environment for your brain to focus. -
Spotlight: Monina Wagner of Content Marketing Institute talks social media for events in 2020
Spotlight: Monina Wagner of Content Marketing Institute talks social media for events in 2020. -
Community Education: Four Lessons for Better Forums and Groups
Before the arrival of social media groups and hashtags, online communities were all about chat rooms and message boards. But some lessons remain constant. -
Fact or Fiction: The Battle for Truthiness in Social Media
Accuracy in social media might seem like an impossible goal – but getting the facts right is essential if you want to retain the trust of your audience. -
Do you really need a business website or can you get by with just social media?
When a business can find and interact with customers, publish content and even sell products in social media, what’s the website for? Quite a lot. -
Stuck on Repeat: Why automatic reposting is a bad idea
Don't come off as spammy by reposting content over and over. Some situations DO call for reposting but here's how you can do it without looking like a bot. -
Writing for social media: Sarah Mitchell from Typeset explains how to create quality social copy
Content writer Sarah Mitchell believes marketers don’t treat the writing of social media posts with the same importance as the content they promote. -
Sharing =/= Engagement: How to gauge the reach & effectiveness of your content
Your social media sharing metrics might look impressive, but they’re probably not the best indicator of whether your content is actually any good. -
Digital Shortcuts: Ready-made assistants, not human replacements
Marketing automation is everywhere, including social media. But relying too much on automation can undermine the quality of your social media marketing. -
How to manage internet trolls and frustrated customers – AND how to tell them apart
There's a difference between a social media troll and a follower with a legitimate complaint. And getting it wrong can potentially make things worse. -
Crossposting: It’s not enough for marketers to COPE on social media
Every social media platform has its own style, quirks, strengths and weaknesses, rewarding marketers willing to tailor their content and strategy for each. -
Spotlight: Buddy Scalera on Visual Strategies for Social Media
Content strategist and comic book writer Buddy Scalera knows a thing or two about visual content strategy. Want to get more from your social media images? -
Self care for social media moderators
Social media moderators routinely expose themselves to all kinds of negativity so the rest of us don’t have to. But they’re not invulnerable to harm. -
How many social networks do you need?
With so many social networks available, it’s tempting to see each one as another opportunity, another channel to add to the toolkit. But should we? -
Debunking the Myth of Brand Awareness
Brand awareness is the most common goal cited by social media marketers. But without a way to measure it, can brand awareness still be called a goal?